Bridge Performance is committed to simple, fair membership terms. This page explains how cancellation works for each program.
Foundations
Foundations is month-to-month with no long-term contract. To cancel, email info@bridgethegym.com. Notice requirements are confirmed at enrollment.
Performance Membership
The Performance Membership is month-to-month with no long-term contract. To cancel, we require a 30-day written notice sent to info@bridgethegym.com. Your membership will remain active through the end of the 30-day notice period. No penalty fees apply.
Bridge+ Punchcard
Bridge+ runs on a punchcard system - 12 classes for $216. There is no recurring charge or subscription to cancel. Punchcards are valid for 3 months from the date of purchase. Unused classes expire at the end of the 3-month window and are non-refundable after expiration. If you have unused classes and a scheduling conflict, reach out and we'll do our best to work with you.
Personal Training
Personal training session packages and scheduling policies are established at the time of enrollment. If you need to cancel or reschedule an individual session, please notify your coach as early as possible. Specific cancellation windows for personal training sessions are discussed during your onboarding.
Bridge Rx
Bridge Rx evaluations and session packages are scheduled with your physical therapist. If you need to cancel or reschedule an appointment, please let us know as early as possible. Package and cancellation terms are established at the time of enrollment.
Nutrition Coaching
Nutrition Coaching is offered in partnership with Schiada Coaching and runs in fixed program lengths (4 weeks or 3 months, depending on the track). Cancellation terms are established at the time of enrollment. The free 15-minute consult carries no commitment.
Weightlifting
Weightlifting membership and cancellation terms are established at enrollment. Contact us directly to discuss your situation.
Specialty Classes and Workshops
Specialty classes and workshops have limited seats. Cancellation and refund policies for each one are communicated at the time of registration. In general, we ask for as much notice as possible so we can open your spot to someone else.
Refunds
Bridge Performance does not offer refunds for unused membership time within an active billing period. Exceptions may be made at our discretion for documented medical circumstances. Contact us at info@bridgethegym.com to discuss your situation.
How to Cancel
To cancel your membership, email us at info@bridgethegym.com with your name and the program you're cancelling. We'll confirm receipt and your cancellation effective date within 2 business days.
Questions
If you have any questions about your membership or cancellation, reach out directly:
Bridge Performance
715 N Los Robles Ave, Pasadena, CA 91104
(626) 567-0496
info@bridgethegym.com